- Order Placement
How to Order: Dive into our delightful collection of handmade coloring products and art prints! Add your favorites to the cart and proceed to checkout. Voilà, you’re on your way to coloring bliss.
Discounts & Coupon Codes: Who doesn’t love a good deal? Register on our website and receive a fabulous discount coupon code in your inbox. Plus, our monthly newsletters are sprinkled with special offers. Repeat buyers, we haven’t forgotten you! Send us your previous order numbers, and we’ll treat you to an exclusive discount as a token of our appreciation.
Order Confirmation: You’ll receive a sparkling email confirmation once your order is successfully placed. It’s like a virtual high-five!
- Payment Methods
Accepted Payment Methods: We gladly accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods.
Payment Security: Rest assured, all transactions are encrypted and secure. Your payment info is as safe as a secret treasure.
- Shipping and Delivery
Processing Time: We whip up your orders with love and care within 2-3 business days.
Shipping Methods: Choose from our range of shipping options: standard, expedited, or international. Shipping costs will dance across your screen at checkout.
Delivery Time: Delivery times vary based on your location and chosen shipping method. We’ll provide an estimated delivery date so you can start the countdown!
Tracking: Keep an eye on your precious parcel with a tracking number, sent to you once your order ships.
- Returns and Exchanges
Return Policy: Not quite what you expected? No worries! Return your item within 30 days of purchase for a full refund or exchange. Items must be unused and in their original condition.
Return Process: Reach out to our fabulous customer service team (or drop a mail directly to me) to start the return process. We’ll guide you through it like a trusty sidekick (We’ll guide you through it with personal care and attention).
Unboxing Video: When you receive your parcel, please create a detailed unboxing video. If you need to return due to a defect, share this video with us to show the product’s condition upon arrival.
Return Shipping Costs: You’re responsible for return shipping costs unless the return is due to our mistake. We’re not perfect, but we aim to be!
Refund Processing: Your refund will be processed after we receive the returned product, check it, and review the unboxing video you shared. We appreciate your understanding and patience.
- Cancellations
Order Cancellation: Change your mind? You can cancel your order within 24 hours of purchase. After 24 hours, cancellations become a bit tricky due to our handmade process.
How to Cancel: Contact us with your order number and cancellation request. We’re here to help!
- Custom Orders
Custom Requests: Dreaming of a custom design or personalized coloring book? We can make it happen! Contact us to discuss your vision and get a quote.
Processing Time for Custom Orders: Custom orders take a bit longer to perfect. We’ll provide an estimated time based on your unique request.
- Product Descriptions
Accuracy: We strive for picture-perfect descriptions and images of our products. However, slight variations in color and design are part of their handmade charm.
- Privacy Policy
Data Protection: Your privacy is our priority. We protect your personal information like it’s the crown jewels. Check out our Privacy Policy for all the details.
- Customer Service
Contact Us: Questions, concerns, or just want to chat? Reach out to our friendly customer service team via email or phone. We’re here to make your experience delightful.
- Feedback and Reviews
We Value Your Feedback: We love hearing from you! Share your experiences and help us improve. Your reviews also help other customers make informed decisions. If you share your pictures of your colored artwork or my art-prints displayed in your homes/office or if you tag me in your social media posts, I will make sure to offer special discount to you on your next purchase.